EV Charging O&M Services Include:
Daily Monitoring & Uptime Management
We remotely monitor your EV chargers every day to proactively detect faults, outages, connectivity issues, and performance degradations — keeping your EV charging uptime high and minimizing customer frustration.
Regular Testing & Preventive Checks
Routine functional testing verifies that charging equipment is performing as expected and identifies issues before they impact operations. This can decrease downtime, which improves driver satisfaction and increases revenue.
Pricing Strategy & Quarterly Updates
We review energy costs, utilization trends, and local market pricing every quarter to optimize your charging rates for better revenue and competitiveness. All of these pricing inputs are constantly changing so proactively reflecting market trends can drive up revenue.
Repair Coordination & Dispatch
When a fault is detected, we coordinate with certified field technicians to dispatch repairs quickly and efficiently, streamlining maintenance and reducing downtime. The less downtime, the more revenue.
Regular Site and Charger Cleaning
Scheduled cleaning and site condition checks maintain a professional, driver-friendly charging environment that supports positive user experiences.
EV Charging Station Management
We handle day-to-day EV charging station management, including network listings, driver feedback, app data accuracy, and performance reporting — keeping drivers informed and engaged.
Map & Directory Optimization
We update and optimize your charger listings on Google, PlugShare, and other key EV charging apps and directories so that drivers can find you easily, and your stations show reliable status information.
EVSP & Warranty Management
We manage relationships with EVSPs so that service and warranties are in proper order. We’ll also ensure there is no lapse in service by proactively prepaying for these services so the EV charging station continues operation non-stop.
Reporting & Grant Compliance
Many charging projects rely on incentives or grants. We prepare annual compliance reports and usage summaries to keep your reporting accurate and on schedule. This ensures compliance is fully met.
